Program Services

Online Rewards is an industry leader in the design, development and operation of incentive and loyalty reward programs. Our unique approach is based on creating meaningful and engaging experiences that drive positive outcomes. As a specialised technology and marketing service company, we deliver a number of core services to help our clients achieve their reward program goals.

Program Strategy

Core to our service offering is the ability to develop strategies for incentive and loyalty marketing programs that positively impact behaviour and drive business outcomes. We take pride in our unique ability to understand behavioural change. We methodically and creatively apply incentive design to help address our clients’ business needs. Our clients’ programs are designed to be meaningful, engaging, rewarding, and results-oriented.

Research & Analysis

At Online Rewards, our Program Design Consultants take a structured approach to building programs by motivating behavioural change. We combine the knowledge and expertise gained from building hundreds of private-label reward programs to inform future success. We analyse each client’s specific objectives to then propose reward program options that lead to sustainable outcomes.

Creative Services - Digital Design

Each client’s program is created to engage and excite whilst adhering to any required brand standards. Online Rewards provides a combination of creative services relating to digital design, user interface, communication materials and related program content elements. We help drive the success of each client program while reinforcing each client’s brand and cultural identity.

Technology Services

Online Rewards built its own technology platform specifically for creating private label incentive and loyalty marketing programs. Our highly scalable Incentive Management Platform allows each of our clients to cost effectively build unique and customised incentive and loyalty marketing programs. Leveraging the Online Rewards platform, clients are given the flexibility and creativity to innovate and excel without constraints.

Back Office

Online Rewards provides a comprehensive array of data processing services. These include a combination of data exchange processes, business intelligence, program business logic, comprehensive reporting services and data management to meet the needs of our clients’ programs.

Program Marketing & Communications

Each rewards program encompasses a combination of marketing and communication elements designed to excite, engage and motivate. Online Rewards provides a combination of marketing and communication services including content creation, production and distribution across all print and electronic formats.

Catalogue Development & Rewards Fulfilment

Online Rewards provides one of the most comprehensive catalogue and rewards fulfilment services. We provide clients with a limitless array of reward redemption options (Gift Cards, Debit Cards, Merchandise, Travel) with cost savings realised through superior sourcing, volume pricing and streamlined order fulfilment processes.

Customer Service

Online Rewards provides comprehensive phone, email and web form program support. Our clients’ program participants can reach Online Rewards service and support department with program questions, catalogue questions, and fulfilment matters. Surveys show customer satisfaction levels above 98%.


Please use the Contact Form to contact us with any non-support or non-program sales related issues. We typically try to respond by email first, then by phone.

UK/London Office

79A Elderfield Road
E5 0LE
United Kingdom
Tel. +44 (0)7968 028184

US/Dallas Office

100 North Central Expressway
Suite 1120
Richardson, TX 75080
ph (888) 826-0783

Take a Tour

Interested in seeing how Online Rewards has helped clients create award winning incentive and loyalty marketing programs?

Online Rewards screenshot
A brief tour with one of our Program Design Consultants will demonstrate how our unique approach helps clients achieve their incentive and loyalty marketing program goals.